As the AI-powered assistant built into SAVI iQ, Ollie is designed to help AV integrators work smarter, respond faster, and deliver better experiences to their clients. With Ollie, SAVI partners gain a 24/7 virtual team member who’s always available to help with setup, support, troubleshooting, and training—reducing operational load and accelerating response times.

The AV industry is evolving fast—and expectations are higher than ever. Clients want smarter systems, instant support, and seamless experiences across every display, control panel, and device. That’s where AI comes in.

AI transforms how AV professionals deliver service by enabling automation, proactive insights, and scalable support—without scaling headcount.

What Ollie Can Do

• Automated Support
  Ollie is trained on SAVI systems and workflows—delivering instant answers to common configuration, setup, and support questions.

• Smart Troubleshooting
  From device connectivity to programming errors, Ollie quickly identifies root causes and suggests fixes—saving hours of back-and-forth.

• Learning on Demand
  Need help training a new tech? Ollie provides context-specific guidance, tutorials, and documentation to get them up to speed fast.

• Available 24/7
  Whether you're in the field or at your desk, Ollie is ready—no tickets, no wait times, just help when you need it.

• Continuously Learning
  Ollie gets smarter over time, adapting to new features, user feedback, and product updates.

Built for the Realities of AV

Unlike generic AI tools, Ollie was purpose-built for AV professionals. He speaks your language—from IP control and audio zones to signage playlists and automation triggers—and is deeply integrated with the SAVI iQ platform.

Whether you're supporting hundreds of displays across multiple venues or managing a single system install, Ollie is your edge.